You’ll encounter the best service in the Great Lakes Bay Region at Herman Hiss

Our Services

Herman Hiss & Company takes pride in your jewelry. We offer a wide variety of services to meet your needs. Herman Hiss & Company guarantees top-notch service with a historic feel.

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Appraisals

We offer complete jewelry appraisals using the Gemological Institute of America (GIA) grading standards for diamond quality. Our rate is $75 per hour. At Herman Hiss & Co., we pride ourselves on a turnaround time that’s usually less than two weeks. Our diamond, gem, and pearl experts always do the work in-house.

Established in 1931, the GIA is the world’s foremost authority on diamonds, colored stones, and pearls. A nonprofit institute, GIA is the leading source of knowledge, standards, and education in gems and jewelry. The GIA strives to protect the gem and jewelry buying public by setting global quality standards.

Jewelry Repair

Our on-site bench jeweler has over 25 years of experience in repairing and remounting all types of jewelry, including rings, pendants, and earrings. All work is done in our store. Typically, repairs take about two weeks.

Custom Design

Custom

The four experienced jewelers of Herman Hiss & Company have the expertise to help you create beautiful new looks for rings, pendants and earrings. We love helping our customers transform old settings into new designs.

Jewelry Cleaning

Jewelry Cleaning

Jewelry is a precious possession that, with proper care, is designed and crafted to last a lifetime. Herman Hiss & Company is pleased to offer simple guidelines for the care and cleaning of your fine jewelry. We also offer free jewelry cleaning and inspections everyday.

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Engraving

Personalize almost any item with custom engraving, available at Herman Hiss. Most items can be engraved in 1 day.

Rewards Program

Everybody deserves great jewelry. With the Herman Hiss & Company jewelry loyalty program, you can enjoy more of the beautiful jewelry you love without spending more money.

Here’s how our jewelry loyalty program works:

For every dollar you spend with us, you earn 1 point. Over time, you accumulate points that you can redeem for rewards. The more points you earn, the more your rewards increase. For every 500 points, you get a $15 reward. For every 1,000 points, you get $40. For every 2,000 points, you get $100.

If you register your card at heartlandgiftcard.com, we’ll give you a bonus 100 points to help you earn rewards even faster.

The maximum amount of points you can earn is 2,000. At that level, you have 90 days to redeem your rewards.